Garage Door Services in the Metro Boston Area

Great reputation, straightforward, honest sales process, showroom was helpful, prompt replies with emails.

All and all I'm pleased with my new doors. The doors themselves seem to be very good quality. The guys that installed them were very friendly/courteous and got the job done quickly.
Read more All and all I'm pleased with my new doors. The doors themselves seem to be very good quality. The guys that installed them were very friendly/courteous and got the job done quickly.

However; after the installers left I noticed where they had missed one of the lag bolts that hold the track to the wall.

Also because my doors had windows the hardware that was used did not account for this so the hardware sits on the border of the window. I can see where the installer tried to use different hardware to accommodate for the windows and obviously the hardware snapped off. So now I've got one bolt that's doing the job where two should be.

The last issue I had is that my old doors sat flush up against the opening. The new doors sit about a half inch away so I think this kinda loses some of the insulation value I gained with the new doors.

Again all and all I pretty please and I blame myself for not catching these issue while I still had the guys there.

I can certainly bolt the track to the wall and probably fix the way the doors sit, but I guess the hardware will always be Mickey Moused. Considering I paid a premium for the doors and waited several weeks I would have figured the hardware and install would have been 100% perfect.

Installer came a day later than promised without alerting me that he couldn't make it at promised time.
Door installed does not look like door that was promised.
Tried to get this fixed,… Read more Installer came a day later than promised without alerting me that he couldn't make it at promised time.
Door installed does not look like door that was promised.
Tried to get this fixed, and no one has lifted a finger to get the job done right.
This was a terrible experience. Incompetent company.

"Old School!" In today's society, this is the highest compliment that can be paid. Simply stated, it means the recipient performs far above the current standards of care, to standards… Read more "Old School!" In today's society, this is the highest compliment that can be paid. Simply stated, it means the recipient performs far above the current standards of care, to standards in effect at a time long ago when both personal and professional standards were far higher than they now are.

This phrase is usually followed by another: "Don't change!"

You folks do it right ... you are the best ... many thanks! "Don't change!"

Installer was 10 minutes early, very pleasant and worked quietly. He cleaned everything up when he was finished.

i couldn't have been happier with all aspects of this service: hank arranged for the right part to be held and advised me completely and informatively about how to best prepare the panel before… Read more i couldn't have been happier with all aspects of this service: hank arranged for the right part to be held and advised me completely and informatively about how to best prepare the panel before installation (paint both surfaces with exterior paint to ensure better weather protection). when i arranged to pick up the item it was ready as soon as i arrived; scheduling the actual installation was extremely convenient--door systems offered several dates and times within a week; and then the best part--paul performed the installation. he was prompt, courteous, and outstandingly detail-oriented throughout the entire installation process. he was done in an hour and the job was performed flawlessly. i could not have been more pleased with the entire experience.

if you need to have any work done on your garage door i would highly recommend this business. ask for hank, ask for paul!