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Rating Summary

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Excellent sales & installation

5
15 January 2025 , Alan ,

When our elderly garage door went off the track, Door Systems promptly sent a repair technician who provided a temporary repair but warned that the rust at the connecting points of the springs… Read more When our elderly garage door went off the track, Door Systems promptly sent a repair technician who provided a temporary repair but warned that the rust at the connecting points of the springs endangered a failure. The salesman, Hank, came out and was extremely helpful in explaining our options, providing quotes for various replacement doors, and ordering our selection. The new door was expertly installed by John, who was very expert and answered all of our questions.

Great Customer Service - Love My Garage Doors

5
12 January 2025 , Ayele ,

I choose Door Systems based on a referral from my next door neighbor and I'm so glad I did. They offered great customer service and fair pricing. Hank was super friendly and answered all of my… Read more I choose Door Systems based on a referral from my next door neighbor and I'm so glad I did. They offered great customer service and fair pricing. Hank was super friendly and answered all of my questions when he came out to give an estimate. The Installers were also friendly and thorough. I highly recommend this company!

Paid more for errors

1
23 December 2024 , John ,

Unfortunately, the Sales Advisor recommended a solution for our broken garage door that was not correct. When the installer arrived weeks later, we discovered that it would not be possible to fix our… Read more Unfortunately, the Sales Advisor recommended a solution for our broken garage door that was not correct. When the installer arrived weeks later, we discovered that it would not be possible to fix our broken door with the proposed solution. This led to an additional 6-8 week delay while awaiting new parts. To make matters worse, we ended up initially being charged additional cost to address this error by the Sales Advisor. Throughout the whole process communication was poor.

Good job!

5
20 December 2024 , Sylvia ,

The job was well done and we are satisfied with the performance of the new garage door.

Wonderful Service and Excellent Quality of work

5
19 December 2024 , Henry ,

The whole process with Door Systems was easy and smooth. From beginning Bruno was very consultative and offered expert advise on the doors and systems we should consider. The home office kept us… Read more The whole process with Door Systems was easy and smooth. From beginning Bruno was very consultative and offered expert advise on the doors and systems we should consider. The home office kept us informed on timing and when the doors and install team arrived the service and install was clean, efficient and high quality. I will recommend Door Systems to all my friends.

Great Service

5
12 December 2024 , Ed ,

I appreciate the rapid response to install a new replacement door of one that I damaged. Everyone was very helpful and professional.