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Write your own reviewVery good Installation
The only feedback I would provide is that communications between the initial order and scheduling the installation were lacking. It was almost two months and I had to initiate phone calls to quiry… Read more The only feedback I would provide is that communications between the initial order and scheduling the installation were lacking. It was almost two months and I had to initiate phone calls to quiry about status that several times went unreturned but the end result is great.
Company response:
Glad to here most of your experience was a good one. As a company grows, there become more people doing jobs that had been handled by one person. So Henry was your salesperson but he has absolutely nothing to do with scheduling. Please accept my apology for an inconvenience caused in waiting.New construction doors
Neil was great to work with throughout the whole process. The installers were very punctual and what ever was necessary to complete the install. Very professional!
Company response:
Thank you for your kind comment. Please let us know the name of your friend-if your friend bought doors form us, then we will be able to send a check for $35.102 Nehoiden rd newton
A pleasure working with Hank .
Need to work on installers attude
Company response:
Mr. Hughes: I sincerely apologize for the experience you had with our installer. We work hard training our team on both the technical aspects and also the professional aspects of our business. We set high expectations and have a 12 point Code of Conduct for our installers to adhere to. At present we employ over 70 people and I assure you that this was an anomaly. I researched your job and discovered that the installer (who historically has been one of our best representatives) gave his two week notice the very next day to pursue another career. This blind sided us but also sheds light on his attitude at your home. Regardless he was wrong. Again, I apologize for your experience and we will continue to work hard to avoid situations like this in the future. Sincerely, Lars Niit15' x 7' Garage Door
A great experience from start to finish. We couldn't be more satisfied with the whole process.
New Garage Doors
Love our new doors - look great!
Company response:
Thank you. Please let us know your friend's name. If your friend bought doors from us, we can send a referral check.Quiet, sturdy garage doors
We have no complaints. Everyone we dealt with was knowledgable and friendly. What a difference from our old noisy, jerky doors. These doors are quiet, the lights go on automatically and they have… Read more We have no complaints. Everyone we dealt with was knowledgable and friendly. What a difference from our old noisy, jerky doors. These doors are quiet, the lights go on automatically and they have upgraded the look of the whole house. Very happy.